ShoreTel 230 - CHAPTER 1

CHAPTER
ShoreTel IP Phone 230/230g User Guide 5
1. ShoreTel IP Phone 230/230g
GETTING STARTED................................................................................................... 7
Your Phone's Display............................................................................................ 7
Guide to Status Icons............................................................................................ 8
LOGGING IN............................................................................................................. 11
MANAGING CALLS – BASIC FEATURES ............................................................... 12
Placing Calls....................................................................................................... 12
Answering Calls.................................................................................................. 13
Answering Additional Calls ................................................................................. 14
Transferring a Call .............................................................................................. 14
Making a Conference Call .................................................................................. 15
Using the Intercom ............................................................................................. 15
Placing a Call On or Off Hold.............................................................................. 16
Redialing and Checking Missed Calls ................................................................ 16
AUDIO CONTROLS.................................................................................................. 17
Adjusting Ring Tone Volume............................................................................... 17
Adjusting Handset Volume ................................................................................. 17
Adjusting Headset Volume ................................................................................. 17
Adjusting Speakerphone Volume........................................................................ 17
Muting an Active Call.......................................................................................... 17
VOICE MAIL.............................................................................................................. 17
Logging Into the Main Menu ............................................................................... 17
Logging In from Another Extension .................................................................... 18
Logging In from an External Phone .................................................................... 18
Leaving a Message and Message Options ........................................................ 23