ShoreTel 230 - Page 6

6User Guide ShoreTel IP Phone 230/230g
ShoreTel IP Phone 230/230g
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OPTIONS .................................................................................................................. 24
Changing Availability State and Forwarding ....................................................... 24
Changing Automatic Off Hook Preference.......................................................... 25
Changing Ring Tone ........................................................................................... 25
Programming Your Custom Buttons ................................................................... 25
Changing the Agent State................................................................................... 26
Enabling or Disabling Handsfree Mode .............................................................. 27
DIRECTORY ............................................................................................................. 27
MANAGING CALLS – ADVANCED FEATURES....................................................... 28
Programmable Custom Buttons ......................................................................... 28
Bridged Call Appearances.................................................................................. 31
Silent Monitor / Barge In ..................................................................................... 32
Silent Coach ....................................................................................................... 32
Shared Call Appearance .................................................................................... 33
Shared Call Appearance Inbound and Outbound Calls...................................... 33
Extension Monitoring .......................................................................................... 34
Whisper Page ..................................................................................................... 35
Picking Up the Night Bell .................................................................................... 35
Toggling the Hunt Group Status.......................................................................... 36
Overhead Paging................................................................................................ 36
Using Group Paging ........................................................................................... 36
Parking and Unparking Calls .............................................................................. 36
SHORETEL CONNECT CLIENT SOFTWARE......................................................... 37
WEB ACCESS .......................................................................................................... 38
TROUBLESHOOTING .............................................................................................. 38
Viewing Phone Information................................................................................. 39
Rebooting Your Phone........................................................................................ 40
Adjust Display Contrast ...................................................................................... 41
QUICK REFERENCE OF COMMON STAR CODES................................................ 41
Office Anywhere Features .................................................................................. 41