7ML19985AN02 SITRANS LU10 – INSTRUCTION MANUAL Page 99
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Troubleshooting Guide
Sometimes, material simply cannot be detected during vessel filling. In these cases, set 
up failsafe operation such that the SITRANS LU10 "anticipates" the rate of material level 
increase and adjusts the reported Reading accordingly. This operation is reliable, as long 
as when the dust (or foam) settles a valid echo can be received. See
 Technical Reference
 
Application Examples Example 1 - Level Measurement. 
Fixed Reading
If the Reading is a fixed value, regardless of the transducer to material (object) surface 
distance, ensure the following: 
1. Transducer sound beam is free from obstruction. 
2. Material (object) surface monitored is not within the Transducers’ nearest 
measurable distance. 
3. Transducer is not in contact with any metal object. 
4. Material agitator (if used) is "on" while the SITRANS LU10 is operating. 
If the fixed Reading represents a distance more than 3 meters (9 feet) from the transducer 
face, the SITRANS LU10 is probably detecting some vessel interior obstruction. Aim away 
from (or remove) the obstruction. 
If the obstruction cannot be removed or avoided, the SITRANS LU10 
TVT
 (Time Varying 
Threshold) Curve must be modified to reduce the Echo Confidence derived from the 
sound reflected by the obstruction. (See 
Enhancement Parameters
 Scope Displays, P810 
and TVT Shaper, P832). 
If the fixed Reading represents a minimal distance from the transducer face, the condition 
may be caused by a sound beam obstruction (check for this first), but could also be due to 
other factors. 
If the material (object) surface is within the Transducers’
 nearest distance
 (see 
Installation 
Transducer Mounting), mount the transducer higher above (farther away 
from) the nearest object to be monitored. 
If the transducer is mounted on a standpipe, grind smooth any burrs or welds on the 
inside or 
open end
 (the end that opens into the vessel). If the problem persists, install a 
larger diameter or shorter length standpipe, or 
flare
 (increase the diameter of) or cut the 
open end of the standpipe at a 45° angle. 
For "ST-series" transducers only
onlyonly
only, ensure non-metallic mounting hardware (supplied) is 
used. Often, loosening over tightened mounting hardware will mechanically isolate the 
transducer from a resonant metallic surface. 
Regardless of the mounting type, if difficulties persist, optimize transducer performance. 
Adjust Short Shot Frequency (P842) and Long Shot Frequency (P843) for maximum Echo 
Confidence (P805). 
If the preceding remedies have not produced satisfactory results, the false echo has to be 
ignored. Extend Near Blanking (P800) to a distance (from the transducer face) to just 
beyond the distance represented by the Reading. This also increases the nearest 
distance the material level / object may come within the transducer face and still be 
detected.