Returns
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13 Returns
Return to the appropriate country representative
For all devices and spare parts that are returned, a completed RMA form must be sent to the responsible Sigrist-
Photometer AG country representative (RMA form 14711D can be downloaded at www.sigrist.com ).
DANGER
Residues of hazardous media
Depending on the area of application, a dismantled device may contain residues of hazardous media. These
residues can endanger persons.
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Thoroughly clean all surfaces that come into contact with the media.
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Remove all aggressive, toxic or hazardous substances in or on the device, as well as on the associated pe-
ripheral devices.
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Note the decontamination process on the RMA form and have it confirmed.
Use the original packaging when returning the photometer. If this is not available, observe the following instruc-
tions.
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Empty the unit completely and dry it.
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Before packing, seal the openings of the device with adhesive tape or pins so that no parts of the packaging
can penetrate inside.
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The device contains optical and electronic components. Ensure with the packaging that no impact can affect
the device during transport.
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Pack all peripheral devices and accessories separately and label them with the serial number of the photome-
ter. This prevents later confusion and facilitates the identification of the parts.
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Enclose the completed RMA form and note the RMA number on the outside of the packaging.
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Packed in this way, the devices can be transported by all standard freight routes.
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