Operating manual - English DUO
Copyright Silca 2 010 43
11 ASSISTANCE
Silca provides full assistance to purchasers of the DUO key-cutting machine.
To ensure complete safety for the operator, any job not specified in this manual should be carried out
by the manufacturer or in the special Service Centres recommended by Silca.
On the back cover of this manual is a list of the manufacturer’s addresses; listed below are the address-
es of specialised Service Centres.
11.1 How to request service
The guarantee attached to DUO key-cutting machines ensures free repairs or replacements of faulty
parts within 24 months of purchase. All other service calls must be arranged by the customer with Silca
or with a Silca service centre.
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