SMA SUNNY TRIPOWER X 20-US - Contact

17 Contact
SMA Solar Technology AG
Operating manualSTPxx-US-50-BE-en-11102
17 Contact
If you have technical problems with our products, please contact the SMAServiceLine. The
following data is required in order to provide you with the necessary assistance:
• Type of device
• Serial number
• Firmware version
• Device configuration (SystemManager or subordinate device)
• Special country-specific settings (if available)
• Event message
• Mounting location and mounting height
• Type and number of PV modules
• Optional equipment (e.g. accessories used)
• Use the name of the system in SunnyPortal (if available)
• Access data for SunnyPortal (if available)
• Operating mode of the multifunction relay (if used)
• Detailed description of the problem
You can find your country's contact information at:
https://go.sma.de/service