– 111 –
A TROUBLESHOOTING
DIAGNOSING LED INDICATORS
IF YOU CANNOT CONNECT TO THE INTERNET
◆ Check that your computer is properly configured for TCP/IP.
◆ Make sure the correct network adapter driver is installed for your PC
operating system. If necessary, try reinstalling the driver.
◆ Check that the network adapter’s speed or duplex mode has not been
configured manually. We recommend setting the adapter to auto-
negotiation when installing the network driver.
BEFORE CONTACTING TECHNICAL SUPPORT
Check the following items before you contact local Technical Support.
1. If the Gateway Router cannot be configured using a web browser:
■
Be sure to have configured the Gateway Router with a valid IP
address, subnet mask and default gateway.
Table 4: LED Indicators
Symptom Action
Power/LAN LEDs are off
◆ The AC power adapter may be disconnected. Check
connections between the Gateway Router, the power adapter,
and the wall outlet.
WLAN LED is off
◆ The access point radio has been disabled through it’s web
management interface. Access the management interface
using a web browser to enable the radio.
LAN LEDs are off
(when port connected)
◆ Verify that the Gateway Router is powered on.
◆ Be sure cables are plugged into both the Gateway Router and
corresponding PC.
◆ Verify that the proper cable type is used and its length does
not exceed specified limits.
◆ Check the cable connections for possible defects. Replace the
defective cable if necessary.
WAN LED is off
◆ There is no detected signal from WAN port. Check
connections and the management interface.
To Next Page
Loading...
Need help?
General
