Why is my Sojet Printer not printing?
If your Sojet Printer isn't printing, first, tap the “Start printing” button. Then, make sure a file is selected. After that, verify that the printing delay value is normal. Ensure a cartridge is installed. Check the cartridge status (see Section 5.7) for ink level or dealer code errors; replace if needed. Finally, check the photocell and encoder for proper function, referring to Section 5.7.
How to fix a Sojet ELFIN IH Printer that cannot be switched on?
If your Sojet Printer is not turning on, try these steps: First, replace the battery. If that doesn't work, remove the battery and reinstall it. If the issue persists, it may be due to equipment or battery damage, in which case you should contact your local dealer or after-sale service.
What to do if my Sojet Printer print is complete at first, and then becomes incomplete?
If your Sojet Printer prints completely at first but then becomes incomplete, this may be due to ink starvation or air bubbles blocking the nozzles. Check the status bar to see if there’s an alarm indicating low ink. If the problem persists, send the printer back to our company for testing.
How to fix broken or white lines on Sojet ELFIN IH Printer?
If your Sojet Printer shows broken or white lines, it could be due to a nozzle blockage or damage. Try wiping and cleaning the nozzle plate with a non-woven material, referring to Section 6.2 for Ink Cartridge Care and Maintenance. Also, you can purge the nozzles using the “Clean Printhead” option, as described in Section 5.4.3. Another potential cause is that the cartridge isn't making good contact with the printer; try removing and re-inserting it.
Information on high voltage, maintenance by unauthorized persons, and exposure to sunlight or high temperatures.
Explanation of warning symbols used in the manual: Caution and Attention.
Safety guidelines for operating the printer, including explosion hazard areas, temperature limits, and battery safety.
Operational guidelines covering touch screen care, positioning wheels, cartridge handling, and cleaning with compressed air.
List of all parts included with the handheld inkjet printer, detailing item number, name, quantity, photo, and notes.
Instructions for charging the battery and installing/removing it from the printer.
Step-by-step guide on how to insert and remove the ink cartridge from the printer.
Guidance on replacing position wheels for different substrates and adjusting DPI settings accordingly.
Diagrams illustrating the printer's components, including touch screen, handle, printhead, and ports.
Detailed technical specifications of the printer, covering performance values, features, and ink solutions.
Step-by-step instructions for operating the printer, including cartridge installation, power on, and starting/stopping print jobs.
Pre-operation checklist for the printer, covering battery charge, wheels, encoder, cartridge, and status bar.
Post-operation checklist for the printer, focusing on power status and cartridge care after use.
Overview of the printer's main interface, detailing functions accessed via icons for Printing, Data, System, and Tools Management.
Instructions for managing print jobs, including finding/previewing data, starting/stopping printing, and viewing print reports.
Methods for finding and previewing print data using page navigation or keywords.
Procedure for starting a print job and understanding the printing report that appears during and after printing.
Configuration of printing delay settings to adjust print position based on photocell sensing.
Setting initial values for counters and synchronizing them for multi-counter print jobs.
How to stop a print job and exit the printing report screen.
Instructions for managing print data, including creating, editing, deleting files, and organizing them into groups.
Details on creating and editing various data objects like text, counters, images, and barcodes for printing.
Procedure for saving edited data, including confirmation prompts and system limitations on file storage.
Guide on adding and configuring text objects, including font, size, orientation, and effects.
Steps to add and format production date information, including selecting date formats.
Instructions for adding and formatting expiration dates, including setting days to expire and date formats.
Process for adding image logos to print jobs, including format and size limitations.
Configuration of counters, including common counters, box numbers, and lot numbers with specific settings.
Setting up shift codes, including interval, start time, and shift numbers for production tracking.
Guide on adding and configuring barcodes, including type, scale, height, text, and data sources.
Instructions for adding dynamic text and setting up transmission modes for data updates.
Procedure for adding dynamic logos and setting up communication protocols for data transmission.
Adding device information such as name and serial number.
Adding string objects to print jobs, with system limitations on number and character length.
Operations for deleting objects or entire data files, importing data from USB, and copying existing messages.
Accessing system management settings for printer configuration and maintenance.
Configuration options for system language, time, screen saver, units, daylight saving, and calendar type.
Settings for date formats, special time configurations, and counter settings, including pre-zeros and alarms.
Interface for creating, modifying, and deleting system configurations and managing system content.
Settings for nozzle maintenance, printhead configuration, and production line speed/DPI.
Performing speed tests for the production line and saving or discarding the results.
Managing user accounts, permissions, and passwords for printer operation and access control.
Configuration of special features like continuous printing, registration codes, and UV settings.
Procedure for calibrating the touch screen to correct inaccurate touch responses.
Accessing tools for managing printer software, images, backups, and system records.
Importing and managing image logos for printing, including format and size limitations.
Upgrading printer software, language packs, and fonts via USB connection.
Performing system backups, restoring data, and managing backup files on USB devices.
Viewing system records of all printer operations, including printing activities and settings changes.
Displaying equipment information such as hardware/software versions, serial number, and company details.
Restoring the printer to its default factory settings, including clearing data and resetting parameters.
Using the on-screen keypad for inputting text, including switching between uppercase, lowercase, numeric, and symbol modes.
Understanding the status bar icons and indicators for ink, equipment, USB, encoder, photocell, Ethernet, and battery.
Status indication for the Clean Printhead function, showing whether it is active or inactive.
General guidelines for maintaining the printer, including battery care, screen cleaning, and printhead protection.
Proper methods for using and storing ink cartridges to ensure print quality and extend life.
Common problems related to ink cartridges, such as nozzle blockage, damage, and connectivity issues, with solutions.
Common printer issues like low battery, connectivity problems, no printing, and signal errors, with corresponding solutions.
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