Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the country you
live and use the Product in, please use the Horizon Online Service Request submission
process found on our website or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product securely using a shipping carton.
Please note that original boxes may be included, but are not designed to withstand
the rigors of shipping without additional protection. Ship via a carrier that provides
tracking and insurance for lost or damaged parcels, as Horizon is not responsible
for merchandise until it arrives and is accepted at our facility. An Online Service
Request is available at http://www.horizonhobby.com/content/service-center_render-
service-center. If you do not have internet access, please contact Horizon Product
Support to obtain a RMA number along with instructions for submitting your product
for service. When calling Horizon, you will be asked to provide your complete name,
street address, email address and phone number where you can be reached during
business hours. When sending product to Horizon, please include your RMA number,
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