a list of the included items, and a brief summary of the problem. A copy of your
original sales receipt must be included for warranty consideration. Be sure your name,
address, and RMA number are clearly written on the outside of the shipping carton.
NOTICE: Do not ship lithium batteries to Horizon. If you have any issue with a
lithium battery, please contact the appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt
verifying the proof-of-purchase date. Provided warranty conditions have been
met, your Product will be serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be completed
and payment will be required without notification or estimate of the expense
unless the expense exceeds 50% of the retail purchase cost. By submitting
the item for service you are agreeing to payment of the service without notification.
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