Splicecom PCS 552 - Parking a call

PCS 552 User Manual
Basic Call Handling
8 PCS 552 User Manual V3.2/0312/1
Account

Enter
Cancel
1. Enter the relevant Account Code.
Use context sensitive key beside the Backspace symbol () to make any
changes, if necessary.
2. Press the context sensitive key beside Enter
or
Press the context sensitive key beside Cancel to return to your home page
For further information on using Account Codes on your telephone system please refer to your System
Administrator.
Answer a call
On receiving a call your handset will ring and Call Status will display the details of the call:
Example
Internal call
Example
External call
First line - the caller’s name (if recognised by the system) or the
caller’s number
Second line - who the call is for. This will either be your name,
the name of the colleague who has diverted their calls to you or
a Department name.
Third line - the duration of the call
April Taylor
Marcus Loach
00:12
Reject
Leave Msg
Park 1
Park 2
01323654982
Marcus Loach
00:12
Reject
Leave Msg
Park 1
Park 2
This information enables you to answer the call in the required manner.
To answer the call lift your handset or press the Speaker button
Reject a call
Reject
If you do not wish to answer a call press the context sensitive key beside Reject.
The call will be passed to your Forward on Busy number (if set) or passed to voicemail (if enabled) or
cancelled. (Please refer to your System Administrator for further information on your Forward on Busy
number.)