Voicemail
PCS 552 User Manual V3.2/0312/1 45
Voicemail
The voicemail facility allows your callers to leave you a message if you are on the phone or do not answer
a call. Your System Administrator can enable this facility for you, if not already available.
Receiving a message
If you are busy on a call or do not answer your phone the caller will be automatically passed to your
voicemail and will be able to leave a message. By default, your extension will ring for 20 seconds before
your extension is considered not answered. Your System Administrator will be able to tell you if this default
setting has been changed.
If a caller has left a message the “New Message” symbol will appear within the default home
page and the SpliceCom LED on your handset will flash until you have listened to the message.
Divert an incoming call to voicemail
If you do not wish to answer a call press the context sensitive key beside Reject
The call will be passed to voicemail, unless you have Forward on Busy set. (Please refer to your System
Administrator for information on the Forward on Busy feature.)
Listen to a message
Press the Messages button.
A list of historical calls and voicemail will be displayed. Entries are listed in date
and time order with the newest at the top. There is no limit to the number of
voicemails that can be listed
Use the Page Down and Page Up buttons to display the entry required.
A new message will be indicated by an envelope symbol. Press the context
sensitive key beside the message required.
09:59 2/4/11
Scott Loach
03069994204
Adrian Jones
Delete
Play
Choose
Dial
Back
The details of the message will be displayed giving,
Time and date of the call
The caller’s name, if recognised by the system
The number received with the call (if presented)
The recipient of the call, which in most cases will be your User name.
(However, if you are handling calls for a Department or another colleague
these names will be displayed here so that you can distinquish these from
your own messages.)
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