Voicemail
PCS 552 User Manual V3.2/0312/1 51
Transfer a call to a colleague’s voicemail using the Contacts directory
You may wish to transfer a call directly to a colleague’s voicemail which can be achieved via the Contacts
directory. (For further information on using the Contact directory please refer to page 23.)
Place the call on hold by pressing the Recall button
Press the Contacts button
Use the Search facility to find the colleague required
Press the context sensitive key beside the colleague’s name
Press the context sensitive key beside Voicemail. You will no longer have control of the
call.
Please note: that this facility will only be available if voicemail has been enabled for your colleague.
For further information on transferring a call please refer to page 11.
Record a call
During any call (internal or external or conference call) you can record the conversation. The resulting
recording will become a new voicemail message and can be accessed in the usual way.
Please note that the use of this feature is controlled by your System Administrator. If the Record option is
not available please refer to your System Administrator.
During a call select the context sensitive key beside Record.
This option will be displayed with a tick.
To end the recording press the context sensitive key beside Record and the tick will
disappear.
Record a Memo
You may wish to record a message to yourself, for example when you wish to record a reminder to
perform a particular task, for example book a meeting, phone a customer etc. The resulting recording will
become a new voicemail message and can be accessed in the usual way.
(Please note that the use of this feature is controlled by your System Administrator. If the Record option is
not available please refer to your System Administrator.)
Press the Messages button.
Press the context sensitive key beside Memo
Record the message required
When finished, press the context sensitive key beside Stop or hang up.
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