Splicecom PCS 552 - Calls History; View the contents of your Calls History; Identifying the type of call

PCS 552 User Manual
Basic Call Handling
14 PCS 552 User Manual V3.2/0312/1
 you are unable to pick up a call parked by a colleague you may be operating within a different
“Company” to your colleague. Please refer to your System Administrator for further details.
 you belong to a “Company” this Company may be configured with a different Park Timeout to
the default 5 minutes described above. Please refer to your System Administrator for further
details.
 By default your User account will give you access to Park slots 1, 2, 3 and 4. However if you wish to
access alternative Park slots in order to create either group or “private” park slots or you wish to
remove them altogether please refer to your System Administrator for further assistance.
Conference Call
The conferencing facility allows you to create a 3-way conversation between yourself and two internal
and/or external calls. (Please note that this feature must be enabled on your telephone system. Please
refer to your System Administrator for further information.)
Create a conference call
1
Make a call to the first number required (internal or external)
2
Once the call has been answered, place the call on hold by pressing the Recall
button
3
Make a call to the second number required (internal or external)
Conference
4
Once the call has been answered press the context sensitive key beside Conference
Conference 
5
A tick will be displayed beside Conference and you are in a 3-way conference with
your two calls.
Cancel a conference call
You may wish to cancel the conference and return to a 2-way conversation with your calls as follows.
Conference 
1
Press the context sensitive key beside Conference
2
The call you are currently connected to will be displayed in the Call Status
Switch
Use the context sensitive key beside Switch to toggle between the two calls. The call
you are currently connected to will be displayed in Call Status. Each call can be
transferred or ended in the normal way.
Conference
You can return to a conference with your two calls at any time by pressing the context
sensitive key beside Conference
If one of the conference members ends their call you will return to a 2-way conversation with the other
member of the conference.
If you end the call, ie replace your handset, you will end the conference and all calls will be disconnected.
End a conference call
Replace your handset or press the Speaker button to end the conference. All calls will be
cleared.