Splicecom PCS 552 - Phone Information

PCS 552 User Manual
Voicemail
PCS 552 User Manual V3.2/0312/1 53
If you start to call a Department and then decide to leave a message instead press the context sensitive
key beside Leave Msg displayed within Call Status.
Please note: that this facility will only be available if voicemail has been enabled for relevant Department.
Leave a message for a Department using the Contacts directory
You may wish to leave a message for Department but do not know the extension number. You can search
for the Department via the Contacts directory. (For further information on using the Contact directory
please refer to page 23.)
1
Press the Contacts button to access the Contacts directory
2
Use the Search facility to find the department required
3
Press the context sensitive key beside the Department name
4
The list of numbers stored for this Department will be displayed.
Voicemail
5
Press the context sensitive key beside Voicemail and you be connected directly to the
Department’s voicemail. Leave a message when requested.
Please note: that this facility will only be available if voicemail has been enabled for relevant Department.
Transfer a call to a Department’s voicemail
1
Place the call on hold by pressing the Recall button
2
Dial the Department’s extension number either via the keypad or via a speed dial
Leave Msg
3
Once the call has been connected press the context sensitive key beside Leave Msg
4
Replace your handset or press the Speaker button. You will no longer have control of
the call.
Please note: that this facility will only be available if voicemail has been enabled for relevant Department.
Transfer a call to a Department’s voicemail using the Contacts directory
You may wish to transfer a call directly to a Department’s voicemail which can be achieved via the Contacts
directory. (For further information on using the Contact directory please refer to page 23.)
1
Place the call on hold by pressing the Recall button
2
Press the Contacts button
3
Use the Search facility to find the Department required
4
Press the context sensitive key beside the Department name.
Voicemail
5
Press the context sensitive key beside Voicemail. You will no longer have control of
the call.
Please note: that this facility will only be available if voicemail has been enabled for relevant Department.
For further information on transferring a call please refer to page 11.