Incident message Description Type
Incompatible
software
"After a firmware update, the different software statuses in the
inverter do not match any more.
1. Repeat the firmware update using a valid update file.
2. Contact your installer if this error occurs frequently.
L and N are
swapped
Outer conductor and neutral conductor are connected
swapped out. For safety reasons the inverter is not allowed to
inject into the grid.
u Notify your installer.
No branding
The inverter has incorrect or faulty device data. For this reason,
the inverter cannot inject into the grid.
u
Notify your installer.
PE not connected
The protective earth is not connected. For safety reasons the
inverter is not allowed to inject into the grid.
u Notify your installer.
Power reduction
due to
temperature
The inverter reduces it output power because the maximum
permissible temperature has been reached.
1. Check whether the installation conditions are fulfilled.
2. Contact your installer if this error occurs frequently.
PV voltage too
high
The input voltage applied on the inverter exceeds the
permissible value.
u
Switch off the DC load-break switch of the inverter and
notify your installer.
PV current too
high
The input current applied on the inverter exceeds the
permissible value. The inverter limits the current to the
permissible value.
u
Contact your installer if this alarm occurs frequently.
RS458 gateway
active
No communication with the inverter possible via the RS485
interface.
u
Disconnect the inverter from the grid and reset it (AC reset).
u Have your installer carry out this operation.
Self-test faulty
An error occurred during the self-test, the self-test has been
aborted.
u
Notify your installer if
u The self-test has been aborted several times at different
times a day due to an error and
n it is ensured that grid voltage and frequency were within the
limit values of the country setting.
EN
747,431 | Z09 | 2015-09-30
67
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