Strong SRT 8215 - Upgrade by USB; 8 Troubleshooting

7.6 Upgrade by USB
This feature allows you to update the receiver software via the USB port. When a new software is
available for your receiver, it can be downloaded from our website www.strong.tv.
Place the software le (unzipped) in the root directory of your USB storage device (memory stick etc.)
and connect the device to the USB port of the receiver. First a message box will appear that a USB device
is found.
Then go to the Tools menu and select the Upgrade By USB option. Select the correct le in the list. Use
pq to highlight Start and press OK to start update. When ready, the unit will reboot automatically.
NOTE: If, after a software update, the receiver should behave in an unexpected
way, please perform a factory reset as well. See chapter 7.5.2..
WARNING: After an update the receiver restarts automatically. During the upgrade
process NEVER disconnect the receiver from the mains or switch o the
power! Doing so might damage your receiver and will void warranty!
WARNING: Old channel list and favourites will be overwritten.
8.0 TROUBLESHOOTING
There may be various reasons for abnormal operation of the receiver. Check the receiver according to the
procedures shown below. If the receiver does not work properly after checking it, please contact your
dealer or the local Service Hotline or send email to our Support via www.strong.tv. Do NOT try to open or
disassemble the receiver. It may cause a dangerous situation and warranty will be void.
Problem Possible cause What to do
LED indicator and LED
display are not switching
on.
The mains lead is unplugged.
Power adaptor not in mains or
12volt plug not correct inserted.
Check if adaptor in in main
connection and it got power. Check
12Volt connector is in the receiver.
No signal found The antenna is disconnected
The antenna is damaged/misaligned
Out of digital signal area
Active antenna requires to switch
ON the antenna power/external
power
Check the lead of the antenna
Check the antenna
Check with your dealer
Switch the antenna power of the
receiver ON/connect external power
No picture or sound on
TV or amplier
HDMI or SCART is not selected on
your TV or amplier or the unit is
set to higher resolution as the TV
supports.
TV/amplier is not switched on
Switch to correct TV/amplier input
Select lower resolution on receiver
Switch TV/amplier on.
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