EN-25
Troubleshooting
Problem Solution
Console A hardware fault
is detected
• Turn the power o and on again.
• If the problem persists, contact a Stryker
representative or return the console for repair.
The AC voltage is
incorrect
• Turn the power o and on again.
• If the problem persists, contact a Stryker
representative or return the console for repair.
A software fault
is detected
• Turn the power o and on again.
• If the problem persists, contact a Stryker
representative or return the console for repair.
The system does
not power on
• Check the power cord to ensure it is properly
connected.
• Check to ensure the cord is connected to a
grounded outlet.
The electrical
interference is
sporadic
• Power down all electrical equipment not in use.
• Increase distance of other electrical equipment.
• Connect the unit and other equipment into dierent
outlets.
The generator
temperature is
too high
• Ensure that there is proper airow around the unit.
A power-on self
test error has
occurred
• Turn the power o and on again.
• If the problem persists, contact a Stryker
representative or return the console for repair.
Handpiece The temperature
is higher than
normal
• Allow the unit to cool before restarting.
The unit has
reached its
recommended
service interval
• Contact your Stryker representative.
Disposable
Attachments
RF probe is not
ready
• Check the connection to the console.
RF probe is
expired
• Replace probe.
RF probe
identication is
invalid
• Replace probe.
RF probe
communication
error
• Check the connection to the console.
• If necessary, replace probe.