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General| Brand | SuddenLink |
|---|---|
| Model | connectedhome |
| Category | Control Panel |
| Language | English |
Download the app for full system control and remote access.
Identifies external parts of the Connected Home panel.
Details the rear ports and features of the Connected Home panel.
Choose the specific emergency service (police, fire, medical) to dispatch.
Option to silence the siren for medical or fire emergencies.
Procedure to cancel an activated emergency request.
Triggered by system arming or police panic button, sounds 'Intrusion' siren.
Triggered by smoke/CO detector or fire panic button, sounds 'Fire' siren.
Triggered by pendant or medical panic button, sounds 'Medical' siren.
Steps to disarm and manage false alarms, including verbal password.
Activates an intrusion alarm when the police panic button is touched.
Triggers a fire alarm when the fire panic button is pressed.
Initiates a medical alarm when the medical panic button is pressed.
Describes the resistive touch screen for immediate response.
How the panel uses alerts to notify users of system events.
Information on new features and applications available for the panel.
Explains the color coding of the header bar for system status.
How to view home status via mobile app or web browser.
Details on 'Stay' and 'Away' modes, exit sounds, and entry delay.
Explains the timer for leaving the premise after arming 'Away' mode.
System remains armed but interior motion sensors may be deactivated.
All sensors are active; suitable for when the home is vacant.
How panel colors indicate armed status and the disarm process.
Allows temporary exit without deactivating the system in 'Stay' mode.
Captures photos on disarm and records video during alarms.
Displays current day's weather, precipitation, and temperature.
Visual representation of precipitation types and conditions.
Weather reporting is based on the dealer-set location.
Provides a detailed outlook for the next four days.
Accesses the panel's camera and up to 5 Image Sensors.
Automatically takes photos upon system disarming.
Capability to support and view images from up to 5 Image Sensors.
Overview of Current Status, Alerts, Alarms, and History within the Status app.
Lists individual sensor status, zone/area, and settings.
Addresses tampered sensors, low batteries, and communication failures.
Lists all unacknowledged alarm events and messages.
Stores up to 100 events for sensor activity history.
View the status of all connected Z-Wave sensors.
Adjust target temperatures and heating/cooling modes.
Control smart socket sides and monitor energy usage.
Turn connected light modules on or off.
Pair and operate additional Z-Wave devices.
Lock or unlock doors remotely via the panel.
Temporarily deactivates the touchscreen for cleaning.
Learn and manage sensors for non-alarm safety protection.
View a history of panel sensors and system events.
Check for any issues or problems the panel may be experiencing.
Use the panel as a digital photo frame.
Customize sound preferences for panel notifications and chimes.
Safety sensors do not trip alarms when system is armed.
Temporarily disable sensor notifications for a set period.
Suggests areas for placing safety sensors for optimal protection.
Turn the panel into a digital photo frame with custom images.
How to view photos full-screen within the Photo Frame app.
Steps to load personal photos onto the panel via SD card.
Safely ejecting the SD card from the Connected Home panel.
Adjust the overall volume level for the panel's speaker.
Configure panel voices, sensor chimes, and trouble beeps.
Details the location and function of the dedicated panel speaker.
Required code to access and modify system settings.
Options for managing user access levels and passcodes.
Information on the initial master code and its importance.
Renaming sensors for personalized voice alerts and identification.
Enabling the panel to read sensor names aloud.
Connect to and manage Wi-Fi networks for panel operation.
Customize audio and display brightness settings.
Detect and safely eject the SD card from the panel.
Importance of regular testing for system communication and accuracy.
Procedures for testing Wi-Fi connectivity and sensor functionality.
Step-by-step guide to connect the panel to a local Wi-Fi network.
Automatic information synchronization between panel and online account.
Defining Master, User, and Guest access levels for system interaction.
Access to Video Tutorials, FAQs, Contact Us, and Documentation.
Instructional videos covering common panel operations.
Answers to common user queries about the system.
Find contact details for Suddenlink support and services.
View messages and communications from Suddenlink professionals.
Notice regarding changes, errors, and liabilities in the document.
Terms and conditions for using the panel's software.
Further terms and conditions for the software license.
Information on common causes and prevention of false alarms.
