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Chapter 3: Troubleshooting
Question: When I connect my Ultra II LVD hard drive on the JA1 SCSI
connection, the drive was not recognized by BIOS or it failed to boot. Do
I need a special cable?
Answer: Yes, for an Ultra II LVD hard drive you need a special 68-pin
cable with an active termination at the end of the cable, since Ultra II LVD
hard drives do not have termination on the drive.
Question: How do I install the sound driver for the built-in ES1938
AudioDrive?
Answer: Insert the Supermicro CD that came with the motherboard into your CD-
ROM drive. Double click on your CD-ROM icon (which can be found in "My
Computer") to access the CD, then double click on the red "S" icon named
"setup.exe". The Set Up menu will appear. From this menu, select "Set Up
Applications " and choose the program you wish to install. For WindowsNT
installation, see the readme file in the Set Up menu.
Question: I successfully installed the AudioDrive utility, but can only hear
sound from one of my speakers. What is the problem?
Answer: Go to the Advanced Settings in the volume control panel of the
utility and enable the "3D Effect" option. This should result in full stereo
sound.
Question: Why do I get the error message "Stop 0x0000007B Inaccessible
Boot Device" during the Windows NT 4.0 Hardware Detection Por-
tion of Setup?
Answer: When you run Windows NT Setup, you may receive the following
error message during the hardware detection phase: STOP:0x0000007B
Inaccessible Boot Device. This behavior can occur if your computer con-
tains a motherboard with an onboard Adaptec Dual-Channel Ultra Wide 7895
Small Computer System Interface (SCSI) controller. This controller is not on
the Windows NT Hardware Compatibility List (HCL) and is not detected
correctly by Windows NT Setup. To resolve this issue, follow these steps:
1. Insert the Windows NT Setup disk 1 in drive A and then turn on or restart
the computer.
2. When you are prompted to specify the mass storage devices, press S.
3. Provide the driver disks included with the motherboard.
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