© Copyright Mission Critical Energy Inc, 2019 Version 1-2019
www.superwind.com
2.4 Limitations
superwind GmbH does not warrant the following:
Periodic check-ups, maintenance and repair or replacement of parts due to
normal wear and tear.
Defects caused by modifications carried out without Superwind’s express written
approval.
Defects caused by improper use, handling or operation and in particular defects
caused by improper installation or installation on inadequate masts or support
structures.
To obtain warranty service, the purchaser must provide evidence upon request
that the product has been installed on an adequate mast or support structure.
Accidents, disasters or any cause beyond the control of superwind GmbH,
including but not limited to lightning, flooding, fire, acts of war, vandalism, etc.
Costs for disassembly and reassembly of the product to enable shipment for
warranty reasons.
2.5 Others
superwind GmbH reserves the right to decide whether the product or parts of the
original Superwind system shall be repaired or replaced. Should repair or replacement
by superwind GmbH not be possible, the original purchaser will be entitled to a full
refund from the manufacturer; superwind GmbH. This refund is limited to the
purchase price of the product only and does not include any associated expenses,
such as shipping, installation, bank fees, etc.
This warranty does not affect the purchaser’s statutory rights under applicable national
legislation in force, nor the buyer’s right against the retailer arising from the sales /
purchase contract. In the absence of applicable national legislation, this warranty will
be the purchaser’s sole and exclusive remedy and superwind GmbH shall not be
liable for any incidental or consequential damages for breach of any expressed or
implied warranty of this product.
In addition to the above warranty coverage, the GENERAL CONDITIONS FOR THE
SUPPLY OF PRODUCTS AND SERVICES OF THE ELECTRICAL AND
ELECTRONICS INDUSTRY produced by the German Federation of the Electric and
Electronic Industry (ZVEI) also applies.
2.6 Expenses and Responsibilities
All associated expenses (shipping to and from the repair facility, insurance, etc) are
the full responsibility of the buyer or his shipping agent, unless the buyer is notified
otherwise by the manufacturer.
Upon receipt of your unit:
Inspect the outside of the shipping package or container for any damage (dents,
scratches, etc,). Document any damage noted on the Bill of Lading before signing
and keep a copy. Documenting damage with photos is also highly recommended.
Open the crate and inspect the contents immediately for any damage.
Unpack the unit immediately and perform a visual inspection to determine if it is
dented, bent or scratched.
If for any reason the unit should need to be returned, the original crate is the
best way to ship it back to the manufacturer.
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