11.9
11.10
Charger not working
Bike powered on
but battery SOC
not display
Faults
Bike powered on
but not moving
Bike does
not power on
Troubleshooting Troubleshooting
Battery not plug into correct position
Battery SOC too low
Battery enters temperature protection
Main harness fuse melted
Key switch not properly engaged
DC converter error
Battery malfunction
Tilt sensor triggered but not reset
Battery low SOC protection
Motor temperature protection
MCU temperature protection
Throttle error
MCU not plug in position
Motor encoder not plug in position
MCU or motor encoder error
Coulombmeter not connect properly
Coulombmeter error
Battery enters temperature protection
Throttle not in idle position
when motorcycle powered on
Possible cause
Troubleshooting
Bike powered on
but not moving
Check battery plug
Charging the battery
Replace DC converter
Check throttle position
Charging the battery
Replace throttle
Check MCU plug connection
Check motor encoder plug connection
Contact manufacturer or Authorized
Surron Dealer to repair or replace battery
Contact Authorized Surron Dealer
repair or replace motor
Contact Authorized Surron Dealer
repair or replace MCU
Wait until the temperature back
to working condition
Wait until the temperature back
to working condition
Contact manufacturer or Authorized
Surron Dealer to repair or replace battery
Wait until temperature back
to working condition
Switch off the key switch and turn on
again after lift up the motorcycle
Contact manufacturer or
Authorized Surron Dealer
Recheck key switch or
replace new key switch
Check all wire and
cables and replace fuse