2 HYDROFLEX PLUS No. 30199906 Rev. No. 1.1 2022-01
Tecan Customer Support
If you have any questions or need technical support for your Tecan product,
contact your local Tecan Customer Support organization. Go to
http://www.tecan.com/ for contact information.
Prior to contacting Tecan for product support, prepare the following information
for the best possible technical support (see name plate):
• Model name of your product
• Serial number (SN) of your product
• Software and software version (if applicable)
• Description of the problem and contact person
• Date and time when the problem occurred
• Steps that you have already taken to correct the problem
• Your contact information (phone number, fax number, e-mail address, etc.)
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