Problem Cause Measure
Activating
configuration mode
not possible
Manual call answering active Call, press button, configuration
mode, 03 1 #, hang up
Telephone used for remote
configuration does not send DTMF
tones
A remote configuration is only
possible when using a telephone
with DTMF dialling (=telephone that
can send DTMF tones). In system
devices, sending DTMF tones
is only possible after pressing
a function button or entering
certain codes. Please contact your
intercom system support.
Wrong security code entered If the Behnke Intercom series 10
terminates the connection with
an error tone after the security
code is entered, you have entered
the wrong security code. Enter
the correct security code (default
setting: 0 0 0 0). If the
security code was modified and is
no longer available, please contact
the reseller of your device.
Activating the remote configuration
using the ** key is not possible due
to the acoustic feedback
Activate the remote configuration
within 2 seconds after answering a
call using the * key and eliminate
the acoustic feedback, e.g. by
reducing the volume.
Troubleshooting
60 www.behnke-online.com
GB
Instructions for Series 5 / 10