Telecom R6 - Technical Support and Warranty; Troubleshooting Common Issues

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14 Technical, Support and Warranty Information
14.1 Troubleshooting and FAQ’s
Please check the manual thoroughly before contacting your service provider
Symptom
No incoming ring
or alarm tone
(No) keytones when
pressing keys
How do I extend the
incoming ring time?
A phone number can-
not be dialled
Short messages can-
not be sent or re-
ceived
MMS messages cannot
be sent or received
How do I switch off
Predictive Text?
Solution
Check the ring tone and ring volume settings under Profiles
Check the handset is not muted (Long press the # key)
Check the key tone settings in the current profile.
See 7.1 Change the Profiles
This is not a handset setting. Please contact your Service
Provider to extend the ringing time.
Check for network coverage
Check whether any call restrictions are set. See Call Barring
See Text Message Settings and check the SMS centre number
is correct. Contact your service provider for more details.
Your subscription does not include data services. Check with
your service provider.
The # key is used to toggle between different modes.
See Chapter 6 for details.
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