Thecus N5500 User Manual

Appendix B: Customer Support
If your N5500 is not working properly, we encourage you to check out Chapter 7:
Troubleshooting, located in this manual. You can also try to ensure that you are
using the latest firmware version for your N5500. Thecus is committed to providing
free firmware upgrades to our customers. Our newest firmware is available on our
Download Center:
http://www.thecus.com/download.php
If you are still experiencing problems with your N5500, or require a Return
Merchandise Authorization (RMA), feel free to contact technical support via our
Technical Support Website:
http://www.thecus.com/support_tech.php
Customers in the US should send all technical support enquiries to the US contact window
included in the following web page:
http://www.thecus.com/support_tech.php
For Sales Information you can e-mail us at:
sales@thecus.com
Thank you for choosing
Thecus!
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Thecus N5500 Specifications

General

RAID levels	0, 1, 5, 6, 10, JBOD
Storage drive size	3.5 \
Hot-swap drive bays	Yes
Storage drive capacity	- GB
Supported file systems	EXT3, XFS, ZFS
Storage drive interface	Serial ATA
Total installed storage capacity	0 TB
Maximum supported storage capacity	10 TB
Number of storage drives installed	0
Number of storage drives supported	5
Flash memory	128 MB
Internal memory	1 GB
Internal memory type	DDR2
Processor frequency	1.86 GHz
Supported network protocols	TCP/IP, CIFS/SMB, AFP, NFS, HTTP, HTTPS, FTP, FTP-SSL/TLS
USB 2.0 ports quantity	6
Ethernet LAN (RJ-45) ports	2
Dimensions (WxDxH)	190 x 240 x 230 mm
Management platform	Linux
Compatible operating systems	Windows 7/2000/XP/2003/Vista UNIX/Linux Mac OS 9 / X
Operating temperature (T-T)	5 - 40 °C
Operating relative humidity (H-H)	0 - 80 %
Power supply unit (PSU) capacity	200 W

Weight and Dimensions

Weight	7200 g