Toshiba e-STUDIO355 User Manual

e-STUDIO205L/255/305/355/455 © 2009 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
6 - 44
6.3.3 Cover open jam
[E410] Front cover opened during printing
[E420] PFP side cover opened during printing
Is the front cover open?

YES  Close the cover.
NO
Is the front cover opening/closing switch working?
(Perform the input check in the test mode: 03-[FAX]ON/[9]/[D])
l
l
l
l
l
l
l
l

NO  1. Check if the connector of the front cover opening/closing switch is
disconnected.
2. Check if the connector CN310 on the LGC board is disconnected.
3. Check if the connector pins are disconnected and the harnesses are
open circuited.
4. Check if the conductor pattern on the LGC board is short circuited or
open circuited.
5. Replace the front cover opening/closing switch.
6. Replace the LGC board.
YES
Is the voltage of 24V being supplied from the power supply unit?
(Perform the input check in the test mode: 03-[FAX] ON/[2]/[A])
l
l
l
l
l
l

NO  1. Check if the connector for 24 V power supply is disconnected.
2. Check if the connector CN301 on the LGC board is disconnected.
3. Check if the connector pins are disconnected and the harnesses are
open circuited.
4. Check if the conductor pattern on the LGC board is short circuited or
open circuited.
5. Replace the LGC board.
YES
Replace the LGC board.
Is the PFP side cover open?

YES  Remove the paper if there is any, then close the cover.
NO
Is the PFP side cover opening/closing switch working?
(Perform the input check in the test mode: 03-[FAX]OFF/[2]/[A])
l
l
l
l
l
l
l
l
l
l
l
l

NO  1. Check if the connector of the PFP side cover opening/closing switch
is disconnected.
2. Check if either of the connectors CN241 or CN243 on the PFP board
is disconnected.
3. Check if the connector CN318 on the LGC board is disconnected.
4. Check if the connector pins are disconnected and the harnesses are
open circuited.
5. Check if the conductor patterns on the PFP board and LGC board
are short circuited or open circuited.
6. Replace the PFP side cover opening/closing switch.
7. Replace the PFP board.
8. Replace the LGC board.
YES

Toshiba e-STUDIO355 Specifications

General

Brand	Toshiba
Model	e-STUDIO355
Category	All in One Printer
Language	English