Contents
Chapter 14 – Actions
6 TOSHIBA IPedge UG 01/13
Chapter 14 –Actions
Creating Actions................................................................................................................................ 167
Attach Account Code ......................................................................................................................168
Export Call Info ...............................................................................................................................168
Log Info to File ................................................................................................................................169
Lookup in Outlook...........................................................................................................................169
Minimize Phone Screen..................................................................................................................170
Modify Call Information ...................................................................................................................170
Play WAV File.................................................................................................................................171
Pop External Web Browser.............................................................................................................172
Pop Internal Web Browser ..............................................................................................................172
Popup Call Info Screen...................................................................................................................173
Popup Phone Screen......................................................................................................................174
Run another Program ..................................................................................................................... 174
Send DDE Msg ...............................................................................................................................175
Send Keystrokes to a Program .......................................................................................................176
Set Phone Status Message ............................................................................................................178
Set Phone Forwarding .................................................................................................................... 179
System/PBX Command ..................................................................................................................180
Transfer Call ...................................................................................................................................181
Action Variables ................................................................................................................................ 182
Call Variables..................................................................................................................................182
System Variables............................................................................................................................ 184
Exporting Actions............................................................................................................................185
Importing Actions ............................................................................................................................185
Testing Actions ...............................................................................................................................186
Chapter 15 –Personal Call Handler
Personal Call Handler ....................................................................................................................... 187
Creating Personal Call Handling Rules............................................................................................. 188
Like Matches ..................................................................................................................................... 196
Unlike Matches.................................................................................................................................. 197
Export Rules...................................................................................................................................... 198
Importing Rules ................................................................................................................................. 198
Chapter 16 –Using Microsoft Outlook
Dialing from within Outlook ............................................................................................................... 201
Incoming Calls................................................................................................................................... 201
Integrating with Outlook Calendar..................................................................................................... 202
Create Actions to set and clear the DSS Message......................................................................... 202
Create Personal Call Handler Rules...............................................................................................204
The Final PCH Rules ......................................................................................................................204
Chapter 17 –Using Companion Applications
Contacts ............................................................................................................................................ 205
Sorting Entries ................................................................................................................................205
Searching Entries ...........................................................................................................................205
Directory .........................................................................................................................................206
Personal / Speed Dial Directory......................................................................................................207
Presence Viewer.............................................................................................................................207
History ............................................................................................................................................... 209
ACD Viewer....................................................................................................................................... 213
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