IPedge
Personal Call Handler
IPedge UG 01/13 TOSHIBA 193
• ACD Call Ringing – Happens whenever a call rings on the phone that is part
of an ACD group (ignores non-ACD calls).
• Call Type – Select the call type for the ringing call.
• Phone State – Select the Phone State when the call arrives.
• ACD Pilot Ext # – Select the pilot number the call is from. For the last
two options, enter a specific number in the box including wild card
characters when needed. See Like Matches and Unlike Matches for
use of wildcards.
• Extra Info – Select a “Field Name” (CallerID Name, or type in another
field name) and then choose how to treat this information. For the last
two options, enter a specific number in the box including wildcard
characters when needed. See Like Matches and Unlike Matches for
use of wildcards.
• Account Code – Select the account code type to be used. For the last
two options, enter a specific number in the box including wildcard
characters when needed. See Like Matches and Unlike Matches for
use of wildcards.
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