632 Troubleshooting Procedures
QOSMIO X300 Series Maintenance Manual
63
Figure 2-27 UWB troubleshooting process
To determine if the computer’s UWB is functioning properly, perform the following
procedures. Figure 2-27 outlines the process. Start with Procedure 1 and continue as
instructed.
Procedure 1: UWB Antenna connection check
Procedure 2: UWB SG setting check
Procedure 3: UWB Module connection check
Procedure 1 UWB Antenna connection check
Use windows application to check device can work fine or not. If an error is located, make
sure The UWB Antenna may be damaged or the connections may be loose. Perform Check 1:
Check 1 Make sure UWB Antenna is firmly plugged into UWB module of the computer. If
the antenna is connected correctly, go to Check 2.
Check 2 Try connecting a different UWB Antenna to the computer. If the replacement
UWB Antenna works, the original Antenna may be damaged. If the replacement
Antenna does not work the UWB SG setting may be wrong. Go to Procedure 2.
Procedure 2 UWB SG setting check
The UWB SG setting may be faulty. Perform Check 1:
Check 1 Check the UWB SG Setting was right or wrong, if right; go to check 2, if wrong.
Correct it and re-test. If fail symptom still exist, go to check2
Check 2 Try connecting a different UWB SG to the computer. If the replacement UWB SG
works, the original SG may be damaged. If the replacement set does not work the
UWB module may be damaged. Go to Procedure 3.
Procedure 3 UWB Module connection check
The UWB Module connect may be faulty. Perform Check 1:
Check 1 Check the UWB Module is firmly plugged into system board, if connection was
correctly, go to check 2.
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