Toshiba TECRA R10 - Adding Optional External Devices

Troubleshooting Procedures
TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-iii
Chapter 2 Contents
2.1 Troubleshooting......................................................................................................... 2-1
2.2 Troubleshooting Flowchart........................................................................................2-3
2.3 Power Supply Troubleshooting..................................................................................2-8
Procedure 1 Power Status Check ............................................................... 2-8
Procedure 2 Error Code Check ................................................................2-10
Procedure 3 Connection Check................................................................ 2-16
Procedure 4 Charging Check ...................................................................2-16
Procedure 5 Replacement Check .............................................................2-17
2.4 System Board Troubleshooting................................................................................2-18
Procedure 1 Message Check .................................................................... 2-19
Procedure 2 Debugging Port Check......................................................... 2-21
Procedure 3 Diagnostic Test Program Execution Check......................... 2-26
Procedure 4 Replacement Check .............................................................2-26
2.5 USB FDD Troubleshooting ..................................................................................... 2-27
Procedure 1 FDD Head Cleaning Check .................................................2-27
Procedure 2 Diagnostic Test Program Execution Check......................... 2-28
Procedure 3 Connector Check.................................................................. 2-29
Procedure 4 Replacement Check .............................................................2-30
2.6 HDD/SSD Troubleshooting..................................................................................... 2-31
Procedure 1 Partition Check..................................................................... 2-31
Procedure 2 Message Check .................................................................... 2-32
Procedure 3 Format Check....................................................................... 2-33
Procedure 4 Diagnostic Test Program Execution Check......................... 2-34
Procedure 5 Connector Check and Replacement Check.......................... 2-35
2.7 Keyboard Troubleshooting ...................................................................................... 2-36
Procedure 1 Diagnostic Test Program Execution Check......................... 2-36
Procedure 2 Connector Check and Replacement Check.......................... 2-37