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1 Shower inoperable,
no water flow.
1.1 Interrupted power
supply.
1.1.1 Blown fuse or circuit breaker. Check supply
Renew or reset fuse or circuit breaker. If it fails
again, consult a qualified electrician.
1.2 Unit malfunction. 1.2.1 Power cut? Check other appliances and if
necessary, contact local Electricity Supply Co.
1.2.2 Have unit checked. Contact Customer
Experience.
1.3 Thermal cut-out
operated.
1.3.1 The thermal cut-out safety device has
operated. Have the unit checked by a suitably
qualified service engineer or contact Customer
Experience.
2 Water too hot. 2.1 Not enough water
flowing through the
shower.
2.1.1 Increase flow rate via temperature control.
2.1.2 Blocked shower head — clean or replace
blocked sprayplate in shower head.
2.2 Blockage in supply. 2.2.1 Check if stop valves are fully open.
Check if a blockage in the inlet filter.
2.3 Increase in ambient
water temperature.
2.3.1 Readjust flow rate to give increased flow.
2.3.2 Select economy power.
3 Water too cool
or cold.
3.1 Too much flow. 3.1.1 Reduce flow rate via temperature control.
3.2 Water pressure below
minimum required
(see rating label).
3.2.1 Is water supply mains or tank fed?
3.2.2 If tank fed, replumb to mains water supply or
see 3.2.4.
3.2.3 If mains fed, make sure that mains stopvalve
is fully open and that there are no other
restrictions in the supply while shower is in use,
or see 3.2.4.
3.2.4 Fit pump to give minimum pressure (see rating
label). Contact Customer Experience for advice.
Important: Switch off the electricity at the mains supply and remove the circuit fuse before
attempting any fault finding inside the unit.
Problem/Symptom Cause Action/Cure
Problem Cause
Action
FAULT FINDING/TROUBLESHOOTING
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