What to do if TrojanLabel Trojan 2 displays a 'Bag Out' error?
If the TrojanLabel Industrial Equipment displays a "Bag Out" error, it means one or more ink tanks are empty. Replace the empty ink tank and press the refresh button on the screen.
What to do if TrojanLabel Industrial Equipment displays 'Printhead Missing QA' error?
If your TrojanLabel Industrial Equipment shows a 'Printhead Missing QA' error, it means the printhead isn't installed or the QA chip can't be read. If installed, try cleaning the contact pins and reinserting the printhead. If that doesn't work, try another printhead or contact support.
Why the bottom of the label looks unfinished, showing a yellow/green line on TrojanLabel Trojan 2 Industrial Equipment?
If the bottom of the label looks unfinished with a yellow/green line on your TrojanLabel Industrial Equipment, it's because the image is being truncated by the print size. To fix this, change the BOF to allow the print head to print the full image, as the printhead stops printing after Y, K, and C are printed.
What to do if TrojanLabel Industrial Equipment displays 'PRINTHEAD FAULTY' error?
If you see a "PRINTHEAD FAULTY" error on your TrojanLabel Industrial Equipment, it indicates a communication error with the printhead, meaning one or more segments cannot be read. Contact support, try another printhead, or check/replace the RJ45 cables for printhead communication with Cat5e or Cat6 cable versions.
What to do if TrojanLabel Industrial Equipment displays a 'Missed TOF Error'?
If your TrojanLabel Industrial Equipment displays a 'Missed TOF Error', it could be due to a short gap size. If the TOF mode is continuous, adjust the “Gap Size” in media settings. Also, ensure the label gap is within the supported range and the label gap/blackmark sensor is calibrated if the TOF mode is set to diecut or blackmark.
What to do if TrojanLabel Trojan 2 displays 'Maintenance Jam' error?
If your TrojanLabel Industrial Equipment displays a 'Maintenance Jam' error, it means the maintenance tray is blocked or its position is not calibrated. Try restarting the user interface and print engine using the red button at HOME ->Settings->Network menu, which calibrates the maintenance tray during startup. Also, manually move the maintenance tray to see if it moves freely on the rails, then restart the print engine.
Why the TrojanTwo tab is not displayed on the screen of TrojanLabel Industrial Equipment?
If the TrojanTwo tab is not displayed on the screen of your TrojanLabel Industrial Equipment, it might be due to a damaged printhead (scratched nozzles causing a short circuit) or a damaged print job in the job library. Remove the printhead and install another one.
What causes 'Data Path Underrun Error' on TrojanLabel Trojan 2?
If your TrojanLabel Industrial Equipment displays a 'Data Path Underrun Error', ensure preview generation is not set to ‘Instantly’, reduce image complexity, reduce compression when using RIP software, and check the artwork file design for overreaching background objects.
What to do if one or more ink lines are not filling up with ink on TrojanLabel?
If one or more ink lines are not filling up with ink in your TrojanLabel Industrial Equipment, it is because excess air has been introduced into the ink system, causing pressure loss. Perform a manual wet wipe on the printhead. Reinsert the printhead.
What does error (1) on TrojanLabel Trojan 2 mean?
If the web status display of your TrojanLabel Industrial Equipment shows Error (1) after pressing the Green start button, it means the web-path routine failed during startup. Press the emergency button, wait 5 seconds, and release it. Then, press the Start button to restart the web-path initialization.
Original instructions for the Trojanlabel press, covering purpose, accessibility, and knowledge requirements for operators.
Details about the manufacturer, machine designation, and specifications on the machine's data plate.
Describes machine components, intended use for printing labels, and warnings against foreseeable misuse.
Guidance on moving the machine using wheels and ensuring stable, level placement.
Instructions for connecting power and Ethernet cables for operation and network connectivity.
Pre-power on inspection to ensure no foreign objects interfere with the print engine or web path.
Step-by-step guide on powering on, initializing the web path, and confirming operational status.
Procedures for installing ink tanks and the printhead cartridge, including unpacking and handling.
Instructions for correctly orienting label rolls on the unwinder and rewinder based on coating side.
Step-by-step guide to threading the machine with new material, including sensor adjustments.
Procedure for splicing existing material onto a new roll using a splicing table and tape.
Details on how to align the label edge sensor for optimal roll-up performance and alignment.
Procedure to calibrate the machine's web path, ensuring correct media handling and readiness for printing.
Steps for selecting jobs, setting copies, and initiating the print queue from the job library.
Instructions on managing print jobs by pausing, resuming, or stopping them via the interface.
How to move the label web backward and forward at different speeds using the handling menu.
Reference to the procedure for threading the machine, detailed in Chapter 4.
How to select continuous mode, its characteristics, and gap settings.
How to select diecut mode, its characteristics, and sensor calibration.
How to select blackmark mode, its characteristics, and sensor calibration.
Recommended minimum gap sizes based on print speed for optimal performance.
Procedure for safely shutting down the machine, including the controller and power supply.
Steps to install the TrojanTwo printer driver on a PC, including license agreement and network setup.
Overview of the driver's capabilities, including orientation, media settings, color selection, and page management.
Explanation of status bar indicators and their meanings, such as system state, error state, and ink levels.
Navigation and configuration options within the HOME menu, including Overview, Settings, Statistics, and Shutdown.
Comprehensive features within the TrojanTwo tab, covering handling, maintenance, job management, and media settings.
Process for updating software and firmware over the internet using the online updater.
Method for updating software and firmware using an offline package downloaded from the extranet.
Procedures for cleaning the machine's rollers, including the NIP roller and other rollers.
How to safely empty the waste ink bottle, noting hazardous waste considerations.
Step-by-step guide on replacing the worn wiper roller, including required equipment.
Instructions for performing manual printhead wiping to clean nozzles and maintain print quality.
A comprehensive list of web status display errors, their causes, and troubleshooting steps or contact information.
Explanation of common error messages that appear on the screen and their troubleshooting.
Guidance on resolving issues that occur during firmware updates, including recovery steps.
Description of the slitter option, its functionality with die-cut labels, and its blades.
Information on applying warning labels related to oscillating blades when the slitter is installed.
Procedure for replacing the slitter blades, including safety precautions and steps.
How to enable and configure the slitter function within the TrojanTwo user interface.
General| Print Technology | Inkjet |
|---|---|
| Print Length | Unlimited |
| Connectivity | Ethernet, USB |
| Operating System Compatibility | Windows |
| Max Print Speed | 12 inches/second |
| Ink Type | Solvent |
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