R
R
e
e
t
t
u
u
r
r
n
n
i
i
n
n
g
g
t
t
h
h
e
e
G
G
a
a
u
u
g
g
e
e
f
f
o
o
r
r
S
S
e
e
r
r
v
v
i
i
c
c
e
e
All shipments to the factory from within the United States must
be accompanied by an RGA (Returned Goods Authorization)
number, and a description of the instrument and its problem.
This information is used by Troxler shipping and service
personnel to expedite the repair work.
To obtain an RGA number, please call or fax the factory or branch
office with your request. Please have the following information
available when contacting Troxler for an RGA number:
♦ Gauge model and serial number.
♦ Part number/serial number (if applicable).
♦ Is the gauge still under warranty?
♦ Problem or difficulty you are having with the instrument.
♦ Shipment method to Troxler and for return shipment.
♦ Shipping and billing address (not P.O. Box) – street
address and ZIP code.
♦ Telephone number and contact (for questions from
Troxler).
♦ Will estimate be required before performing any work on
the gauge?
♦ Payment method: credit card, account number, or
purchase order number. All U.S. government agencies
(city, county, state and federal) must send purchase order
numbers.
To prevent order duplication, if an order has been placed by
telephone, please write “Confirming Order” on any follow-up
written requests.
Returning a Model 3241 Series gauges will require special
handling and shipping procedures found in Appendix D.
Shipping forms are available at www.troxlerlabs.com.
To Next Page
Loading...
Need help?
General
