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TurboChef Eco - Food Not Cooking Properly

TurboChef Eco
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NO
YES
NO
YES
Is the food item in
the correct starting
state (e.g., frozen,
fresh, etc.)?
NO
Ensure the food item
is being properly
stored/prepared before
cooking.
YES
NO
Ensure that the correct
amount is being cooked
- not more or less than
the recipe specifies.
Is the correct amount
of food (portion) being
cooked?
NO
Ensure that the food item
is properly prepared.
YES
Is the food item being prepared correctly
and consistently? For example, bread cuts
are straight and not “V” cuts, meat is
sliced at correct thickness, pizza dough is
correct consistency, etc.
Are there any fault
codes present? See page
45.
Troubleshooting:
Food Not Cooking Properly
Does the problem occur for all food
items? For example, are all recipes under-
cooked/overcooked/etc.?
Troubleshoot the
fault(s) using the steps
on page 47-53.
YES
NO
YES
Is the menu part number and
revision correct? Verify with
customer or contact TurboChef
Customer Service.
YES
Update the menu (page
20). Does the problem
persist?
NO
Set the oven model
type so it matches
the oven.
YES
Verify the SSR wiring
is correct (page 63),
and that the SSR is
functioning properly.
Login to the MFG
screen (page 19). Is the
oven type set correctly?
TROUBLESHOOTING60

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