TurboChef NGO User Manual

Troubleshooting
Overview of Troubleshooting 31
Fault Code Descriptions 31
Fault Code Troubleshooting - F1 Blower Running Status Bad 33
Fault Code Troubleshooting - F2 Cook Temperature Low 34
Fault Code Troubleshooting - F3 Magnetron Current Low 35
Fault Code Troubleshooting - F4 Door Monitor Defective 36
Fault Code Troubleshooting - F5 Magnetron Over Temperature 36
Fault Code Troubleshooting - F6 Electrical Compartment Temperature High 37
Fault Code Troubleshooting - F7 RTD Open 37
Fault Code Troubleshooting - F8 Heat Low 38
Fault Code Troubleshooting - F9 Cook Cavity Temperature High 38
Non-Fault Code Troubleshooting - No Keypad Input 39
Non-Fault Code Troubleshooting - “Cook Door Open” Message when Door is Closed 39
Non-Fault Code Troubleshooting - No Display (Screen is Blank) 40
Non-Fault Code Troubleshooting - Food Not Cooking Properly 41
Non-Fault Code Troubleshooting - “Read Fail” Message when Loading a Menu 42
Non-Fault Code Troubleshooting - “Write Fail” Message when Loading a Menu 42
Non-Fault Code Troubleshooting - Menu Settings are Not Present 43
Non-Fault Code Troubleshooting - “Defective Media” Message When Oven is
Plugged in or Restarted 44
Oven Schematic 45
Appendix - Replacing Oven Components
Replacing Oven Components A-1
Replacing Items - No Cover Removal Required A-2
Replacing Items - Removing Outer Shell Required A-4
Replacing Items - Removing Outer Shell and Back Cover Required A-11
Replacing Items - Removing Outer Shell and Back Cover Required,
Single Magnetron Sota A-12

TurboChef NGO Specifications

General

Model	NGO
Brand	TurboChef
Category	Oven
Exterior Finish	Stainless Steel
Plug	NEMA 6-30P
Power Requirements	208/240V, 30A, 1 Phase
Controls	Touchscreen
Catalytic Converter	Included
Power Supply	Electrical
Ventilation Requirements	Ventless operation with catalytic converter