Requirements
• Vehicle must be properly equipped with the Uconnect
Access System.
• Vehicle must have an operable 1X (voice/data) or 3G
(data) network connection.
• Vehicle must be registered with Uconnect Access and
have an active subscription that includes the applicable
feature or App.
Disclaimers
• No security system is invincible, and vehicle thieves
may develop ways to prevent your vehicle from being
located.
FAQs
1. What to do if my vehicle is stolen? First, call local law
enforcement as soon as possible. They will work with
you to file a stolen vehicle report. Then call Uconnect
Care at:
1-855-792-4241
and inform Uconnect Care that your vehicle has been
stolen and that you have filed a stolen vehicle report
with law enforcement. Uconnect Care will help you
through the process.
2. Can someone track my vehicle? To ensure your privacy,
and the privacy of others using your vehicle, you must
involve local law enforcement to have Uconnect locate
your vehicle. This helps to ensure that someone is not
tracking your vehicle for purposes other than at your
request to locate it in the event it is stolen.
3. How will I know if my vehicle is recovered? After you
provide the Uconnect Care Agent with the stolen vehicle
report, the agent will work together with law enforce-
ment to try to locate your vehicle. If your vehicle is
recovered, you will be contacted by law enforcement.
4. Can Uconnect Access lower my insurance rates? Some
insurance providers offer lower rates on vehicles
equipped with systems that can deter auto theft. When
shopping for insurance, be sure to inform your insur-
ance provider of your Uconnect Access system (Stolen
Vehicle Assistance requires a subscription), to find out if
your insurance provider offers a lower rate if your
vehicle is equipped with Uconnect access and you have
an active subscription.
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ALL ABOUT UCONNECT ACCESS 35
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