C404A1 Runtime tries to
receive data too
often
Communication overload Same as C404A0
C450A Force-Torque sensor
C450A0 Sensor data invalid Force-Torque sensor is
defective or not mounted
correctly
a) Do a Complete rebooting
sequence
b) Check for loose
connections
c) Update software
d) Contact your local
Universal Robots service
provider for assistance.
C450A1 Sensor cannot be
used, therefore it is
disabled
Force-Torque sensor
version is newer than the
Robot software
Same as C450A0
C450A2 Force-Torque sensor Channel signal became
invalid
C450A3 Force-Torque sensor Check frequency
C450A4 Force-Torque sensor
is expected, but it
cannot be detected
Force-Torque sensor is
expected, but no signals
from the sensor can be
detected.
a) Do a Complete rebooting
sequence
b) Check for loose
connections
c) Check for damages to the
Tool/sensor
d) Update software
e) Contact your local
Universal Robots service
provider for assistance.
C450A5 Force-Torque sensor
is detected but not
calibrated
Force-Torque sensor is
installed, but no calibration
was found
Same as C450A5
C499A Motor encoder
calibration status
a) Conduct a complete
rebooting sequence
b) Update software
c) Contact your local
Universal Robots service
provider for assistance
C499A0 Actual position isn't
final. Position error
Motor encoder calibration
status
Same as C499A
C499A1 Actual position has
an error. Position
error
Motor encoder calibration
status
Same as C499A
Service Manual 195 UR5
7.Troubleshooting
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