Products are not
moving forward.
The 'Pushers' are not
advancing product
properly.
There is a gap between the products and the
product retainer.
Empty the column, spray the inside bottom of the tray
with a "Food Grade" silicone spray. Reload the
products and test.
Door will not
close.
1) The hand catches
the on the top of the
bottom shear panel.
Door latch is
preventing the door
from closing.3)
Rollers do not seem
to lift the door.
1) Make sure the 'Forward Looking Optic' on
the hand is just below the reflector on the
bottom left tray of the machine.2.Check
whether the door latch on the cabinet is
damaged.3) Check the rollers located beneath
the door.
1) Adjust the Y-stop,Please refer to Y-Adjustment
Section then perform Calibration 2 Discovery.2) If
damaged, straighten out the latch and re-fit or re-
place the door latch bar.
3. If the rollers are not pushing
washers underneath the roller
slide.
Problem with the
Flap Motor
Flap opens half way Test Mode - Perform Test Hopper Flap
function.
Check whether there is something physically blocking
the inner flap from opening. Eg. Screws/ bolts / coins
etc.
If there is no blockage, change the flap bucket motor.
Problem with the
Bucket Motor
Bucket tries to close
and then re-opens
Test Mode - Perform Test Hopper Bucket
function.
1) The linkage on the hopper bucket should
move freely.
2) The plastic piece on the front panel may be
scraping the front of the bucket.
3) The bucket may be scraping the side of the
hopper.
If it does not perform properly:
1) Dis-assemble the link from the bucket assembly.
2) Run the Hopper Bucket Test. The bucket cam
should
rotate from switch to switch.
3) If the cam does not stop on the switch and runs for
about 6 seconds change the bucket motor.
4) If the cam stops on the switch, inspect the bucket
assembly for a physical blockage.
Problem with
Bucket Motor
Outer door is closed -
the bucket opens/
closes then remains
open.
Display reads:
"Checking hopper
flap and bucket"
1) Inspect the bottom of the bucket for any
debris blocking the vend optics.
2) Check for water drops in the bucket due to
condensation from product.
Verify the connections to the 'Vend Optics' are plugged
in and seated correctly.
If the 'Vend Optics' connectors are in place, change
the 'Vend Sensor Optics'.