The e-bike has been damaged by water or by other fluids due to neglect or incompetence during the cleaning
operations.
Any tamper with the e-bike or alteration, to the motor or to other parts, aiming to increase the power and/or
the maximum speed, will void the warranty. Such alterations are against the law. Alterations resulting in a
surge of power and/or maximum speed of the vehicle forces the owner to proceed with a new certification and
registration.
The e-bike has been improperly carried or stored in unsuitable way; or it has been kept in poor hygienic conditions
and/or exposed to chemical agents or to bad weather.
The frame number has been partially or entirely manipulated or altered
The owner is responsible for proper use and maintenance of the e-bike.
Verve CW Srl does not accept liability to the owner for injuries or damages due to their non-compliance with the laws
and regulations in force or with the traffic code.
Verve CW Srl reserves the right to refuse fulfillment of warranty claims in the following cases:
The e-bike has not been maintained, has suffered an accident and/or has been improperly used (see chapter 7).
The e-bike firmware has been tampered with.
The e-bike or its components have been somehow altered, modified or replaced with non-original Verve spare parts.
Using batteries and chargers other than the ones supplied by Verve may provoke power fluctuations or
malfunctioning.
Inspection, maintenance and repair operations have been carried out by an unqualified mechanic or they have not
been performed in compliance with Verve CW Srl technical requirements and standards or using aftermarket parts.
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