3.0 3-07 A Logout procedure is added to the Hot Desk feature.
S/W version 3.0 features are added:
A Macro Buttons feature is added.
The ACD feature is modified to allow an agent to be
logged into five ACD groups at the same time. The
Secondary Agent Login/Logout feature codes 581 & 582
are deleted. ACD Help requests go to supervisors of the
first ACD group that the agent logs into. An ACD Agent
Priority Code (1-9) is added to the login procedure.
The Trouble Notification feature is enhanced to include a
bypass feature code which bypasses timers to provide
immediate notification.
Scrolling in the ICLID Answered/Unanswered Call Tables is
changed to use the Volume Up/Down buttons.
Issue Release Changes
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