Vodavi XTS-IP - Table of Contents

Contents i
XTS-IP / XTSc-IP Station User Guide March 2007
Contents
Digital Telephone Features ............................................................ vi
IP Telephone Features ..................................................................... xii
About This User Guide ..................................................................... 1
911 Alert................................................................................................2
Account Codes ...................................................................................3
Using Account Codes...............................................................3
Verified Account Codes...........................................................3
Account Codes - Traveling COS (Verified) ........................4
ACD/UCD..............................................................................................5
ACD Call Factor...........................................................................5
ACD Call Qualifier ......................................................................6
ACD Help ......................................................................................7
ACD Calls In Queue Status Display......................................8
ACD Calls in Queue Pickup.....................................................9
ACD Login/Logout ....................................................................9
ACD Member Status .................................................................10
ACD Overflow Available/Unavailable.................................11
ACD Supervisor Display...........................................................11
ACD Supervisor Login/Logout..............................................12
ACD Supervisor Monitor with Barge-In .............................13
ACD Supervisor One-Touch Record....................................14
Supervisor Station Status........................................................14
ACD/UCD Available/Unavailable .........................................15
ACD/UCD Wrapup End............................................................15
UCD Calls In Queue Display ...................................................16
UCD Overflow Station Forward............................................16
Alternate Dial Plan ............................................................................17
Answering Machine Emulation ....................................................18
Notification Methods ............................................................... 18
Attendant Features...........................................................................20
Attendant Clear Alarm.............................................................20