TROUBLESHOOTING
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There is no chime
from the doorbell
when it is pressed.
Make sure you install two AA batteries and connect AC power
supply to the doorbell.
The doorbell light on the doorbell flashes when the doorbell is
pressed. If the light doesn’t flash, the doorbell may have run out of
battery. You may need to replace new batteries.
Make sure the doorbell is registered to the telephone system.
Make sure your handset is in reception range and works probably.
Make sure the chime volume of your handset is not set to off.
If there is an incoming call when the doorbell is pressed, the
handset will not respond to the chime.
When three or more system handsets are in use for a call at a time,
video streaming will be disabled.
If you have more than one doorbell, make sure the other doorbell
is not in use for video streaming. Only one doorbell can be used for
video streaming at a time.
If the previous suggestions do not work, deregister all devices and
register them to the telephone base again.
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Common cure for
electronic equipment.
If the telephone is not responding normally, put the handset in the
telephone base. If it does not respond, try the following (in the order listed):
Disconnect the power to the telephone base.
Disconnect the batteries on the handset.
Wait a few minutes before connecting power to the telephone base.
Re-install the batteries and place the handset in the telephone base.
Wait for the handset to synchronize with the telephone base. Allow
up to one minute for this to take place.
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Please contact the technical support of the network provider for further information. This telephone is
not equipped with a grounding function! Therefore some of the functions may be limited when used in
PBX systems.
Technical Support
For technical support, please call VTech Technical Inquiry Hotline 852-2667 7433. Please read out
the serial number of this telephone to Technical Center. The serial number can be found in the battery
compartment after having the batteries removed.
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