CMP100 User Guide
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APPENDIX C - Warranty
Wellav warrants this instrument against defects from any cause, except acts of God and
abusive use, for a period of 1 (one) year from date of purchase. During this warranty
period, Wellav will correct any covered defects without charge for parts, labor, or
recalibration.
APPENDIX D - Support and Contact information
1 Returning for Service or Calibration
The OMP150 is a delicate piece of equipment and needs to be serviced and repaired
by Wellav. Periodically it is necessary to return a product for repair or calibration. In
order to expedite this process please carefully read the instructions below.
2 RMA Number
Before any product can be returned for service or calibration, an RMA number must be
obtained. In order to obtain a RMA number, use the following steps:
1. Contact the Wellav service department by going online to www.Wellav.com and
select Support.
2. Select Service and Repair from the options given.
3. Fill in the following required information:
i. First & Last Name
ii. Company
iii. Email
iv. Phone Number
v. Ship and Bill to Address
vi. Unit Model and Serial Numbers
4. A RMA number with return instructions will be emailed to you shortly after the
form is completed.
3 Shipping the Product
Once an RMA number has been issued, the unit needs to be packaged and shipped
back to Wellav. It’s best to use the original box and packaging for the product but if
this not available, check with the customer service representative for the proper
packaging instructions.
Note: DO NOT return any power cables or accessories unless instructed to do so by
the customer service representative.
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