Xerox DocuMate 3125 User Manual (English)

Questions and Answers:

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Joseph WilliamsAug 25, 2025
How to fix Xerox DocuMate 3125 Scanner that won't scan?
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  Rebecca WilliamsAug 25, 2025
  If your Xerox Scanner isn’t scanning, here are a few things to check: * Ensure the cable connections are secure. * Verify the scanner's power is on and try a different electrical outlet. * If there was a paper jam or connection error, restart your computer and the scanner. * If using a USB hub, connect the scanner directly to the computer. If you still use a hub, ensure that it has its own power supply. * Use a USB cable of 6’ or less. * Confirm that Xerox DocuMate 3125 is selected as the scanner.
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Julie ScottAug 25, 2025
Why Xerox Scanner not working after Windows system restore?
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  Robert SmithAug 26, 2025
  If your Xerox Scanner doesn’t function after performing a system restore on Windows XP or Windows Vista, the system restore process may have corrupted some of the driver components. It is recommended that you reinstall your scanner driver.
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Steven KeithAug 26, 2025
Why is my Xerox DocuMate 3125 Scanner not scanning?
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  Gloria RandallAug 26, 2025
  If your Xerox scanner isn't scanning, verify the cable connections are secure. Ensure the scanner is powered on; if the status light is off, try a different electrical outlet. Restart your computer and the scanner. Connect the USB cable directly to the back of your computer, ensuring the cable is 6’ or less. Also, confirm that Xerox DocuMate 3125 is selected as the active scanner.
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David MartinezAug 27, 2025
Why won’t my Xerox DocuMate 3125 Scanner work after the computer has been sitting idle for several hours?
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  vmarshallAug 27, 2025
  This issue might occur after Windows enters power saving mode, hibernating the computer to a low power state. To fix it, simply turn the Xerox Scanner off and then back on.
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Robert WalkerAug 27, 2025
How to stop paper jams in the ADF of Xerox Scanner?
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  Jorge HaleAug 27, 2025
  To prevent paper jams in the ADF of your Xerox Scanner, smooth and straighten the paper before scanning. Also, adjust the paper guides to match the paper size.
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Jeffrey BeckAug 27, 2025
Why is my Xerox Scanner ADF not feeding paper correctly?
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  ericestesAug 27, 2025
  If the ADF on your Xerox Scanner isn’t feeding pages properly, it could be due to a dirty or worn ADF pad assembly, or dirt on the roller. Try cleaning the roller first to see if that resolves the issue.
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Amy AbbottAug 28, 2025
How to fix crooked scans from Xerox DocuMate 3125 Scanner input tray?
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  Cody CarrilloAug 28, 2025
  If the scans from the input tray of your Xerox Scanner are consistently crooked, make sure to align the paper guides to the edges of the paper.
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Kiara OdomAug 28, 2025
What to do if Xerox DocuMate 3125 OCR fails?
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  chenaaronAug 28, 2025
  If you receive an error message that OCR fails when scanning with the OCR features from One Touch on your Xerox Scanner, anti-spyware software may be interfering with the driver functionality. Temporarily disable or suspend the automatic protection feature during scanning.
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Susan EllisAug 29, 2025
Why Xerox DocuMate 3125 Scanner AutoCrop gives blank pages?
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  David NormanAug 29, 2025
  If you are getting blank pages or pages with lines when AutoCrop to Original is selected on your Xerox Scanner, the pages were probably scanned in crooked or skewed. Adjust the paper guides on the scanner to ensure pages feed in straight.
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Elizabeth BoltonAug 29, 2025
Why Xerox DocuMate 3125 doesn't send all pages when creating single image files?
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  matthewmirandaAug 30, 2025
  When using the "Create single image files" option, if not all scanned pages are sent to the chosen destination with your Xerox Scanner, it is because there are a limited number of times an application can open. Limit your scan batch to less than 5 pages.

Xerox DocuMate 3125 Specifications

General

Grayscale levels	8
Maximum scan area (ADF)	216 x 965 mm
Minimum scan area (ADF)	51 x 74 mm
Cables included	AC, USB
Built-in display	No
USB port	Yes
USB version	2.0