Troubleshooting
110 Xerox
®
Phaser
®
6022 Printer
User Guide
Print-Quality Problems
This section includes:
• Controlling Print Quality .................................................................................................................................................. 110
• Solving Print-Quality Problems ..................................................................................................................................... 110
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems,
use the information in this section to troubleshoot the problem. For more information, go to
www.xerox.com/office/6022support.
CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not
cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction
Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Please contact your local representative for details.
Notes:
• To ensure consistent print quality, the toner cartridges and imaging units for many models of
equipment are designed to cease functioning at a predetermined point.
• Grayscale images printed with the composite black setting increment the color pages counter,
because color consumables are used. Composite black is the default setting on most printers.
Controlling Print Quality
Various factors can affect the quality of the output of your printer. For consistent and optimum print
quality, use paper and toner designed for your printer, and correctly set the Paper Type, Print-Quality
Mode, and Color Adjustments. To maintain optimum print quality from your printer, follow the
guidelines in this section.
Temperature and humidity affect the quality of the printed output. The guaranteed range for optimal
quality is 15–28°C (59–82°F) and 20–70% relative humidity.
Solving Print-Quality Problems
When the print quality is poor, select the closest symptom from the following table and see the
corresponding solution to correct the problem. You can also print a Demo Page to more precisely
determine the print-quality problem. For details, see Information Pages on page 24.
If the print quality does not improve after carrying out the appropriate action, contact your Xerox
representative.
Notes:
• To enhance print quality, toner cartridges for many models of equipment have been designed to
cease functioning at a predetermined point.
• Grayscale images printed with the composite black setting increment the color pages counter,
because color consumables are used. Composite black is the default setting on most printers.
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