Xerox Phaser 6022 User Manual

Troubleshooting
Xerox
®
Phaser
®
6022 Printer 115
User Guide
Getting Help
This section includes:
• Error and Status Messages ............................................................................................................................................. 115
• PrintingScout Alerts ........................................................................................................................................................... 115
• Online Support Assistant ................................................................................................................................................ 115
Your printer comes with utilities and resources to help you troubleshoot printing problems.
Error and Status Messages
The printer control panel provides information and troubleshooting help. When an error or warning
condition occurs, the control panel informs you of the problem. Error messages warn you about printer
conditions, such as low supplies or doors open, that require your attention.
PrintingScout Alerts
PrintingScout is a utility installed with your Xerox
®
print driver. It automatically checks the printer status
when you send a print job. If the printer is unable to print, a PrintingScout alert appears on your
computer screen to let you know that the printer needs attention. In the PrintingScout dialog box, click
the alert to view instructions explaining how to fix the problem.
Note: PrintingScout is a Windows-only application.
Online Support Assistant
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to
solve your printer problems. You can find solutions for print-quality problems, paper jams, software
installation issues, and more.
To access the Online Support Assistant, go to www.xerox.com/office/6022support.

Xerox Phaser 6022 Specifications

General

Max Print Resolution	1200 x 2400 dpi
Paper Capacity	150 sheets
Connectivity	USB 2.0, Ethernet, Wi-Fi
Processor Speed	525 MHz
Print Memory (Standard)	256 MB
Paper Output Capacity	100 sheets
Duplex Printing	Manual
Maximum Paper Size	A4
Operating System Compatibility	Windows, Mac OS, Linux
Print Technology	Laser
Print Speed	Up to 18 ppm
Media Sizes Supported	A4, A5, A6, B5
Monthly Duty Cycle	Up to 30, 000 pages