Troubleshooting 
 
114  Xerox
®
 Phaser
®
 6022 Printer 
  User Guide 
 
Symptom  Cause  Solution 
 
 
The bias transfer roller voltage is 
insufficient for the paper type. 
Increase the bias transfer voltage for the 
selected paper type. For details, see 
Adjusting the Bias Transfer Roller on 
page 89. 
The fuser is not adjusted for the 
paper type. 
Adjust the fuser. For details, see 
Adjusting the Fuser on page 90. 
The paper is damp.  Replace the paper. 
The relative humidity of the 
room is too high. 
Reduce the humidity in the room or move 
the printer to a new location. 
Paper curls or frequent jams in 
the rear cover 
The bias transfer roller needs to 
be refreshed. 
Refresh the bias transfer roller. For 
details, see Refreshing the Bias Transfer 
Roller on page 90.