Automatic 2-Sided Printing Problems
SolutionsProbable Causes
Ensure that you are using a supported paper
size and weight for 2-sided printing. Envelopes,
cardstock, and labels cannot be used for
2–sided printing. For details, refer to Supported
Paper Types and Weights for Automatic 2-Sided
Printing.
Unsupported or incorrect paper.
Ensure that your printer supports automatic 2-
sided printing. For details, refer to Printer Con-
figurations and Options.
Your printer model is not configured with
automatic 2-sided printing.
In the print driver Printing Options tab, select
2–Sided Print.
Incorrect setting.
Printer is Making Unusual Noises
SolutionsProbable Causes
Power off the printer and remove the obstruc-
tion or debris. If you cannot removethe obstruc-
tion, contact your Xerox representative.
There is an obstruction or debris inside the
printer.
Paper Tray Will Not Close
SolutionsProbable Causes
The paper tray does not fully close.
• If the tray is extended for legal-size paper,
the tray protrudes when it is inserted into
the printer. For details, refer to Configuring
Tray 1 and Trays 2–5 for the Paper Length.
• Some debris or an object is blocking the
tray.
• The tray is blocked by the table or shelf on
which it is located.
• If the paper lift at the back of the trayis not
locked down, replace the tray.
Condensation has Formed Inside the Printer
Moisture can condense inside a printer where the humidity is above 85% or when a cold
printer is located in a warm room. Condensation can form in a printer after it has been
sitting in a cold room that is heated quickly.
8-5Xerox
®
VersaLink
®
C505 Multifunction Printer
User Guide
Troubleshooting
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