SolutionsProbable CausesSymptom
One or more of the compon-
ents in the paper path is mark-
ing the paper.
Spots or lines appear at regular
intervals on the prints.
1. Print the Repeating De-
fects pages.
At the control panel, touch
Device > Support > Sup-
port Pages > Repeating
Defects.
2. To determine the cause,
measure the distance
between the print defects.
• 27.8 mm (1.1 in.): Drum
Cartridge
• 52.0 mm (2.1 in.): Drum
Cartridge
• 94.2 mm (3.7 in.): Drum
Cartridge
• 82.4 mm (3.24 in.):
Fuser
• 94.2 mm (3.7 in.): Fuser
• 18.8 mm (0.74 in.):
Transfer Belt
• 63.5 mm (2.5 in.):
Transfer Belt
• 56.5 mm (2.2 in.):
Transfer Roller
3. If the repeating defects
match one of these dis-
tances, replace that item.
Copy and Scan Problems
If the copy or scan quality is poor, refer to the following table.
SolutionsSymptoms
There is debris on the CVT glass or the second-
side scanning lens assembly. When scanning,
the paper from the document feeder passes
over the debris on the glass surfaces, resulting
in lines and streaks. Clean all glass surfaces with
a lint-free cloth. For details, refer to Cleaning
the Scanner.
Lines or streaks only present in copies made
from the document feeder.
Xerox
®
VersaLink
®
C505 Multifunction Printer8-26
User Guide
Troubleshooting
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